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Sizing, custom pieces, repairs or a general question — write to us and a real person from the studio replies, usually within one working day.
The more you tell us, the shorter the back-and-forth. Add an order number if this is about something already shipped.
Try the collection on, get a piece resized, or watch a run being finished. Book a slot and we will keep the bench clear.
Book an appointmentRings run true to standard Indian sizing. For hand chains and bracelets, measure your wrist with a strip of paper and send us the number — we will tell you which length sits right. If it arrives wrong, the first resize is free.
Yes. Everything in the silver line is solid 925 sterling, never plated. The Artificial line is finished brass, which we say plainly on each product page.
In-stock pieces leave the studio in two working days and reach most Indian cities within a week. Made-to-order runs take three to four weeks and we will give you a date before you pay.
Often, yes. Length changes, a different chain, or a piece in a size we do not list — write to us with what you have in mind and we will tell you whether the bench can do it.
Fifteen days from delivery on unworn pieces, in the original box. Custom and resized pieces are final sale, since they only fit one person.
We work with a small number of stockists. Send your store name, city and Instagram and we will send the line sheet if there is room in your market.