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Last Updated: 14 October 2026
Welcome to Kshitiz Jewelers. These Terms of Service govern your access to and use of our website and services. By visiting our website or placing an order, you agree to these terms.
Kshitiz Jewelers is a jewellery business based in Jaipur, Rajasthan, India, offering a selection of jewellery, including 925 sterling silver jewellery.
Throughout these terms, the words "we", "us", and "our" refer to Kshitiz Jewelers. The words "you" and "your" refer to visitors, customers, and users of our website.
We make reasonable efforts to display our jewellery, product descriptions, photographs, materials, weights, sizes, and prices as accurately as possible.
Product appearance may vary slightly due to lighting, photography, or individual screen settings. Customers are encouraged to review all product details carefully before placing an order.
Any claims regarding silver purity, materials, gemstones, or product specifications will be based on the information provided for the relevant product.
All product prices and applicable charges will be displayed on our website or at checkout.
Product availability may change without notice. We reserve the right to correct genuine pricing, listing, or inventory errors, subject to applicable law.
If an error affects an order that has already been placed, we will contact the customer to discuss an appropriate resolution.
Placing an order constitutes a request to purchase the selected products.
An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance. We reserve the right to decline or cancel orders in circumstances such as product unavailability, suspected fraudulent activity, or genuine listing errors, subject to applicable law.
If payment has already been collected for an order that cannot be fulfilled, an appropriate refund will be arranged in accordance with applicable law.
Please ensure that your contact details, shipping address, and order information are accurate when placing an order.
Payments must be completed using the payment methods available at checkout or otherwise expressly agreed with us.
Payment processing may be handled by third-party payment service providers. Such providers may have their own terms and privacy policies.
We will never ask you to disclose your passwords, payment PINs, or one-time passwords (OTPs) to complete an ordinary purchase.
Orders will be processed and shipped according to the shipping information published on our website.
Delivery estimates are indicative and may vary depending on the destination, courier operations, weather conditions, holidays, and other circumstances beyond our reasonable control.
Customers are responsible for providing accurate delivery information. Please refer to our Shipping Policy for further details.
Our standard policy does not accept returns or exchanges for change of mind, personal preference, or incorrect product selection.
If a product arrives damaged, defective, or incorrect, customers should contact kshitizjewels@gmail.com with their order number and relevant details so we can review the issue and determine an appropriate resolution.
Please refer to our Return and Refund Policy for further information.
Nothing in these terms or our store policies limits consumer rights or remedies that cannot legally be excluded under applicable law.
You agree to use our website only for lawful purposes. You must not:
Use the website to engage in fraudulent or unlawful activity.
Attempt to gain unauthorised access to our systems or customer information.
Interfere with the website's security, functionality, or operation.
Introduce malicious software or harmful code.
Misuse our website content, products, or services.
We reserve the right to take appropriate action against misuse, subject to applicable law.
All original website content, including brand elements, logos, photographs, graphics, product descriptions, and other materials, belongs to Kshitiz Jewelers or its respective rights holders, unless otherwise stated.
You may not reproduce, distribute, modify, or commercially use our content without prior permission, except where permitted by applicable law.
Our website is hosted on Shopify and may use third-party services for payment processing, shipping, analytics, and other business functions.
We are not responsible for independent third-party websites or services beyond our reasonable control. Your use of such services may be subject to their respective terms and policies.
We will make reasonable efforts to maintain an accurate, secure, and functional website.
To the extent permitted by applicable law, Kshitiz Jewelers will not be liable for indirect losses arising from circumstances beyond our reasonable control, including certain third-party service interruptions or courier delays.
Nothing in these terms excludes or limits liability, warranties, or consumer rights that cannot lawfully be excluded or limited.
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
We may update these Terms of Service from time to time to reflect changes in our business, website, or legal obligations.
The updated version will be published on this page with a revised date. Changes will apply as permitted by applicable law.
These Terms of Service are governed by the laws of India. Any dispute will be handled through the appropriate courts or forums having jurisdiction under applicable law.
For questions regarding these Terms of Service, orders, or our products, please contact:
Kshitiz Jewelers
Email: kshitizjewels@gmail.com
Location: Jaipur, Rajasthan, India
Thank you for choosing Kshitiz Jewelers.