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At Kshitiz Jewelers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our 925 sterling silver jewellery.
When you visit our website, place an order, or contact us, we may collect the following information:
Personal Information: Name, email address, phone number, billing address, and shipping address.
Order Information: Products purchased, order history, transaction details, and delivery information.
Payment Information: Payment status and transaction details provided by our payment service providers. Payment information may be processed securely by third-party payment providers.
Technical Information: IP address, browser type, device information, cookies, and website usage data where collected.
We use your information to:
Process and fulfil your orders.
Arrange shipping and delivery.
Send order confirmations and important updates.
Respond to customer enquiries and resolve product-related issues.
Process eligible refunds or other remedies where applicable.
Improve our website, products, and customer experience.
Prevent fraudulent transactions and protect our business.
Comply with applicable legal and regulatory requirements.
Send promotional emails or marketing communications where permitted by law.
We do not sell your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business, including:
Shopify, which hosts our online store.
Payment gateways and payment processing providers.
Courier and shipping companies.
Website analytics, security, and technical service providers.
Government authorities or other parties where disclosure is required by law.
These parties may process your information according to their applicable terms, privacy policies, and legal obligations.
Our website may use cookies and similar technologies to operate the shopping cart, remember preferences, understand website traffic, and improve your browsing experience.
You can manage cookies through your browser settings and any cookie-preference options available on our website. Disabling certain cookies may affect some website features.
Payments made through our website may be processed by third-party payment service providers.
We do not intentionally store complete payment card details or sensitive payment credentials on our own systems. Please never share your passwords, PINs, or one-time passwords (OTPs) with anyone claiming to represent Kshitiz Jewelers.
We retain personal information only for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes, and meet applicable legal obligations.
We take reasonable measures to protect personal information against unauthorised access, misuse, loss, or disclosure. However, no method of electronic storage or transmission can be guaranteed to be completely secure.
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent where processing is based on consent or raise concerns about how your information is handled.
Some information may need to be retained where required by law or necessary to complete transactions or resolve disputes.
To exercise your rights, please contact us using the email address provided below.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before sharing personal information.
Our website is intended for general consumers. We do not knowingly collect children's personal information in circumstances where parental consent or other authorisation is required by applicable law.
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable laws. Any changes will be published on this page with an updated revision date.
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:
Kshitiz Jewelers
Email: kshitizjewels@gmail.com
Location: Jaipur, Rajasthan, India
We will make reasonable efforts to respond to your enquiry and address your concerns in accordance with applicable law.